ProServe 2012 - Software Solutions for Pest Control Companies

 

Office (205) 467-7427
Springville, AL USA

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 ProServe 2012 G2 - Service Management Software Solutions.

Installation Instructions...

Thank You for your interest in our software product...

Note: By getting to this installation page, we assume that you have already installed SQL Server and you're ready to install from Steps 3 and 4 or you are installing a client.

Note: for most users, keep the installations simple by accepting all default options...

Contents Index:
  • Section Two - Installing ProServe 2012 (Client) from Download...
  • Section Three - Un-Installing ProServe 2012 (Server or Client)

Step 4 (from the Runtime Installation Page) ProServe 2012 Software and Databases...

  1. Click the link from the Installation Page (Step 4)
  2. Follow installation prompts below to complete installation...


Accept all default options and click Unzip...
Note: Do NOT change any default options here...

Pest Control Service Management Software
After the WinZip Self-Extractor runs, select Next...
Note: you may be prompt to install other Microsoft software programs,
if so, please allow installation...

Pest Control Service Management Software
Note: This Installation Folder section is very important...
 

Note: The installation folder should be left as is,
unless you completely understand SQL Server...
The idea is; you can Share the SqlEasyBee folder
on your Server or Main Computer for networks after installation...
For Single users - this default folder is perfect, no reason to change it...

Click Next to complete part one of this installation...
After installation, you will find a new shortcut on your desktop...
Do NOT start ProServe 2012 yet...

 

Step 5 (from the Runtime Installation Page) EasyBee Software SetConfig
Running SetConFig for the 1st time...

SetConFig is a System Configuration Setup Utility that has several purposes:

  • It allows you to Setup the Configuration File so ProServe 2012 can connect to its databases.
  • It's used to Attach, Detach and Reattach the ProServe 2012 Databases to the host SQL Server Instance.
  • It also is used to Rebuild ProServe 2012 log files.
  • For Networks, it's used to setup Clients for access to the shared ProServe 2012 application on the server.

Important: The SetConFig must "Run as Administrator" in order to attach the ProServe 2012 databases for the 1st time..
... After that, you can run from EasyBee Software folder under Start/All Programs...

Instead of running this from the Installation Page
please follow instruction below to run SetConFig as administrator for the 1st time...

  1. Open your Windows Explorer and locate SqlEasyBee folder on drive C: as shown below...

            

Then double click the ProServe2012 folder and locate SetConFig file...


 Pest Control Service Management Software
Right Click SetConFig and then select Run as Administrator
Make sure it's the one with the icon as shown above...

 

  • Follow instructions below to complete Setup...

Pest Control Service Management Software
Select Load and wait until SQL Server Instance has loaded...
This may take 10 or more seconds to complete...

Pest Control Service Management Software
After SQL Server Instance has loaded, select one...
For most users there will only be One...
Follow instructions on Screen by Selecting Configure 1st
and then SQL Catalog 2nd...
Leave all other options as is...

Close SetConfig when completed...

Pest Control Service Management Software   ... You're now ready to double click the ProServe 2012 icon on your desktop...

Note: If you need to run SetConFig again (and you will) you should not have to Run as Administrator...

Default Username and Password...

  • Username: Admin
  • Password: admin
  • ...
  • Both are lowercase and uppercase sensitive...

Stop Here - You are done....


Section Two - (Steps 3 and 4 from the Runtime Installation Page)
Installing ProServe 2012 (Client)

Note: This installation is only required for networks and should only be installed on machines (clients) other than the Server or Main Computer hosting SQL Server and ProServe 2012. This is the SetConfig Utility program installation that's the same program from Server installation above...

Note: SQL Server Installation is NOT required for Clients...

  1. Click the link from the Installation Page (Step 3)
  2. Follow installation prompts below to complete installation...

Pest Control Service Management Software
Leave all default options as is and select Unzip...


Leave all default options as is and select Next...

(Step 4 from the Runtime Installation Page) Running SetConfig

  1. Click the link from the Installation Page (Step 4) OR follow instruction below to start SetConFig.


After setup has completed...
Select Start then All Programs...
Locate EasyBee Software and start SetConfig...

After Starting SetConfig 


Select the ... (Browse) button 

Pest Control Service Management Software
Locate the network share of Host and locate the ProServe2012 folder...
Click ProServe.exe and select Open...
Note: You can only create a shortcut to ProServe.exe...


If path is selected correctly, the Create Shortcut button should be active.
Select Create Shortcut...

Close the SetConfig when completed...

Pest Control Service Management Software - ProServe 2012 Short cut... You should now see a new shortcut on your desktop... Double Click to access ProServe 2012 from this client...


Section Three - Un-Installing ProServe 2012 (Server or Client)

Note: - you should follow instructions below in order to un-install ProServe 2012 completely...

Un-Install ProServe 2012 Server

  1. Run SetConFig and Detach the ProServe 2012 databases...
  2. Using Programs and Features under Control Panel   - Un-Install ProServe 2012...
  3. Using SQL Server Configuration Manager - Stop All SQL Server Services...
  4. Using Windows Explorer  - Delete the folder called SqlEasyBee...
  5. Start SQL Server Services backup...

Note: It's okay to leave SQL Server Express installed on your computer, but you could also use Programs and Features under Control Panel to un-install SQL Server Express.

Un-Install ProServe 2012 Client

  1. Using Programs and Features under Control Panel - Un-Install SetConfig...
  2. You may need to Delete the ProServe 2012 Short-Cut from your Desktop...


Don't hesitate to call us during business hours if you have trouble installing this product...